Privacy Policy
In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data (GDPR), you are hereby informed of the following points relating to the processing of personal data carried out on this website.
This privacy policy is adapted to the Spanish and European regulations in force regarding the protection of personal data on the internet. Specifically, it complies with the following rules:
Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales (Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights).
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
Any other related regulations in force from time to time.
1. Data controller
The controller responsible for data processing on the website is: Cerrillos Oliva, S.L., hereinafter Cerrillos Oliva, with CIF: B67758383, Calle Cártama, n.º 16, 29649 La Cala de Mijas (Málaga), registered in the Mercantile Register of Málaga (Registro Mercantil de Málaga): Sheet MA-164123, Volume 6097, Folio 194, 1st Entry.
If you wish, you may contact the data controller at the following email address: gestion@ifmaoveserraniaderonda.com or by ordinary post at the address given above.
2. Information on the purpose of data processing
As regards the personal data provided through our online forms by users browsing our website, such data will be processed as follows:
Handling of Requests and Communication: We will use your data to deal with your requests, complaints and incidents submitted through the contact channels included on the website. We will also facilitate communication with you when necessary.
Website Security and Protection: We will analyse visitor behaviour on our website in order to detect possible cyber threats and ensure the security of our platform.
Legal Compliance: We will process your data in order to comply with the legal obligations that are directly applicable to and regulate our activity.
Protection and Exercise of Rights: We will use your data to protect and exercise our legal rights, and to respond to claims of various kinds.
Commercial Communications and Newsletters: Where you have given your express consent, we will send you commercial communications relating to the goods or services we offer, as well as news or newsletters relating to our sector.
Other Ways in Which We Process Your Personal Data:
To improve the website https://ifmaoveserraniaderonda.com
Cerrillos Oliva will not need to access sensitive data or other specially protected data.
To carry out studies for statistical purposes.
To keep your data up to date.
For administrative, tax, invoicing of the service and/or order, and accounting management, and to achieve, efficiently and fully, the performance of the services and products contracted.
Compliance with legal obligations (for example, tax obligations, or the prevention of fraud or money laundering).
To comply with the legal framework in force.
If you have given your express consent, Cerrillos Oliva will inform you about its products by email, SMS or WhatsApp. You can withdraw this consent at any time by writing to gestion@ifmaoveserraniaderonda.com.
Under no circumstances will Cerrillos Oliva sell your personal data to third parties.
In order to carry out processing other than the above, it may be necessary to obtain your express consent, in which case you will be informed of this clearly and in detail at the time it needs to be obtained, and you may refuse it at that time or revoke it subsequently at any time, without retroactive effect.
Order data:
When you place an order, we collect the following data that you provide in the order form:
Identification and contact data: full name, email address, telephone number and delivery address.
Payment data: for payments by bank transfer, your bank details. You enter your card details directly on the bank's secure payment page (Redsys); we do not receive or store them.
We use this information mainly to manage, administer and provide the services or products you request, and to perform and execute any contracts that may be entered into.
At Cerrillos Oliva, in some cases we may also need to process documentation proving your identity and, depending on the service you wish to contract, other personal data relating to your personal and professional profile.
3. Data retention period
The personal data provided will be retained for the period necessary to fulfil the purposes for which they were originally collected.
Once the data are no longer necessary for the processing in question, they will be duly blocked. During this phase, they will be available to the competent authorities, judges and courts, or the Public Prosecutor's Office, as appropriate, for the limitation period of any actions that may arise from the relationship maintained with the customer and/or the legally established retention periods.
Under the applicable regulations:
Ley 10/2010, de 28 de abril, de Prevención del Blanqueo de Capitales y de la Financiación del Terrorismo (Law 10/2010 of 28 April on the Prevention of Money Laundering and Terrorist Financing): the data will be blocked for 10 years, in accordance with Article 25 of that law.
Código Civil (Spanish Civil Code): the data will be blocked for 5 or 15 years, as appropriate, in accordance with Article 1964.2 of the Civil Code.
Código de Comercio (Spanish Commercial Code): the data will be blocked for 6 years, in accordance with Article 30 of the Commercial Code. This applies to commercial information relating to invoices issued and received, receipts, corrective invoices, bank documents, etc.
Ley General Tributaria (General Taxation Law): the data will be blocked for 4 years, in accordance with Articles 66 to 70 of the Ley General Tributaria. This applies to information relating to tax obligations.
4. Who do we share your data with?
Third-party companies or service providers, insofar as their involvement is necessary for the provision of the service, who act in all cases in accordance with the instructions issued by Cerrillos Oliva for the proper processing of your data.
Competent Public Bodies, the Tax Administration, judges and courts, where the company is legally obliged to disclose the data to them.
Banks and financial institutions.
Files on non-compliance with monetary obligations. We may process your personal data relating to the fulfilment or non-fulfilment of monetary obligations in files of that nature, whether publicly accessible or others to which we are affiliated, in accordance with the applicable legislation on this matter, on the grounds that Cerrillos Oliva has a legitimate interest in obtaining the fulfilment of obligations arising from the existence of a contractual relationship or the prior provision of a service. In this case, we will inform you in advance of the inclusion of your data in these files and of the rights available to you in this respect.
Transport and logistics companies.
Should it be necessary to transfer data to entities or companies located outside the European Union, we guarantee that the information is shared with appropriate safeguards and with countries offering a level of data protection similar to that offered by the European Union.
5. Automated decision-making and profiling
No automated decision-making processes are used and no profiling is carried out on our website.
6. International transfers of your personal data
International transfers of personal data are those processing operations involving the transmission of personal data to a country or international organisation outside the European Economic Area (EEA), that is, countries outside the EU, Liechtenstein, Iceland and Norway.
Our company does not carry out any international transfer of data.
However, should any be carried out in the future, they will be adapted to and comply with the requirements laid down in the GDPR.
7. What rights do you have over your data and how can you exercise them?
In addition to the right to be informed in the manner in which we are doing so in this clause, you have the following rights:
Rights of access, to know which of your data are being processed, for what purposes, their origin and whether we disclose or have disclosed them.
Right to modify your data where they are incomplete or inaccurate.
Right to erasure of your data if the purpose for which you provided them no longer exists, the processing is unlawful, or you revoke your consent, and in other cases provided for.
Right to object, to prevent us from processing your data for certain purposes, or to request that we stop doing so, although this is only possible in the cases established by law.
Right to request the restriction of processing while the contested accuracy of the data is being verified, or where you consider the processing to be unlawful and oppose the erasure of the data, or where Cerrillos Oliva no longer needs the data but you need them for the establishment, exercise or defence of claims, or where you have objected to their processing for the pursuit of a legitimate interest, while the existence of that interest and whether it overrides yours is being verified.
Right to portability, to receive your data in a structured, commonly used electronic format and to be able to transmit them to another controller.
Right not to be subject to automated individual decisions, so that we do not take a decision about you based solely on the processing of your data that produces legal effects in your personal sphere or affects you in a manner
Whenever Cerrillos Oliva processes your personal data on the basis of your express consent, you may revoke it at any time, without any consequences for you beyond, depending on the right exercised, our being unable to provide you with certain services.
To exercise any of these rights, you may write to Cerrillos Oliva, Calle Cártama, n.º 16, 29649 La Cala de Mijas (Málaga), or to the email address gestion@ifmaoveserraniaderonda.com, subject to proof of your identity. We also inform you of your right to lodge a complaint via the email address gestion@ifmaoveserraniaderonda.com or with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, www.aepd.es) or the data protection authority of your country of residence if you consider that you have not obtained satisfaction in the exercise of your rights.
8. Accuracy of the data
The data subject undertakes to provide data that are truthful, accurate, complete and up to date. The data subject also undertakes to notify any change in the data provided through the channels designated in point one of this policy. The data subject shall be liable for any damage or loss, whether direct or indirect, that may arise as a result of failing to comply with this obligation.
Where the user provides data of third parties, the user declares that they have the consent of those third parties and undertakes to provide them with the information contained in this clause. The user thereby releases the organisation from any liability arising from failure to comply with this obligation.